Help understanding official letters

for refugees

What's this about?

Did you receive an official letter from a public authority? And are you having problems understanding this letter? You can get support here. A staff member will tell you what the letter says. They'll also help you to answer it. And they can help you with other questions, too.

The staff here know lots about these topics:

  • Letters
  • Public authorities

What do you have to do?

Go to the drop-in advising session. Or call them and make an appointment. Or fill out the contact form. You can find the link to the contact form where it says "Where can you get more information online?"


This is what the service provider calls this support service: Behörden-, Ämter- und Formularhilfe

How can you get in touch?

Where can you get more information online?

www.solibund.de | Contact Form

What languages do they speak?

  • German - Deutsch
  • Russian - русский
  • Turkish - Türkçe

Where can you get this help?

Friedrichstraße 39-41
51143 Köln

This is a support service provided by:

When can you do that?

Monday:
Tuesday:
Wednesday:
Thursday:
Friday:

When can you go to the drop-in advising sessions?
Monday: 09: 00-12: 30
Friday: 09: 00-12: 30

Entry last modified on 15.11.2016