Advice about public offices and authorities

for refugees

What's this about?

Do you have a problem with public offices or authorities? And you need someone to help you? You can get support here. The staff know a lot about dealing with public authorities and offices. The staff will answer your questions. The staff will also help you with other issues.

The staff here know lots about these topics:

  • Public authorities

What do you have to do?

Go to the drop-in advising session. Or call them and make an appointment. Or fill out the contact form. You can find the link to the contact form where it says "Where can you get more information online?"


This is what the service provider calls this support service: Behörden-, Ämter- und Formularhilfe

How can you get in touch?

Where can you get more information online?

What languages do they speak?

  • German - Deutsch
  • Russian - русский
  • Turkish - Türkçe

Where can you get this help?

Friedrichstraße 39-41
51143 Köln

This is a support service provided by:

When can you do that?

Monday:
Tuesday:
Wednesday:
Thursday:
Friday:

When can you go to the drop-in advising sessions?
Monday: 09: 00-12: 30
Friday: 09: 00-12: 30

Entry last modified on 10.11.2016