Advice for people with problems or questions

for unaccompanied minor refugees

What's this about?

You can get advice here if you are here in Germany without your parents. And if you have questions or problems. A staff member will help you. They'll know what kind of support you can get.

The staff here know lots about these topics:

  • Worries in everyday life

What do you have to do?

Give them a call or write an e-mail and make an appointment. You can ask for an interpreter who speaks your language.


This is what the service provider calls this support service: Beratung

How can you get in touch?

  • Telephone: 02203 55 00 1
    Email:

Where can you get more information online?

What languages do they speak?

  • German - Deutsch
  • English
  • French - Français
  • Persian (Farsi) - فارسی
  • more languages upon request

Additional information

Where can you get this help?

Beratungsstelle für Eltern, Jugendliche und Kinder
Rathausstraße 8
51143 Köln

This is a support service provided by:

When can you do that?

Monday:
Tuesday:
Wednesday:
Thursday:
Friday:

What do you need to know?
You can also make an appointment for another time.

Entry last modified on 17.11.2017