Advice on worries and problems and on questions about asylum

for refugees

What's this about?
warning

You can get advice here. You can talk to a member of staff about your worries and problems. The employee listens to you and works with you to find a solution. He will also answer your questions about asylum. The employee knows a lot about asylum law.

The staff here know lots about these topics:

  • mental issues
  • Asylum and law
  • child custody
  • divorce
  • Work
  • Right of residence
  • family problems
  • Worries in everyday life
  • Family reunification

What do you have to do?

Give them a call or write an e-mail and make an appointment.


This is what the service provider calls this support service: Psychosoziale Beratung und Asylberatung

How can you get in touch?

  • Telephone: 0221 16 85 38 30
    Email:

Where can you get more information online?

What languages do they speak?

  • German - Deutsch

Where can you get this help?

FliehKraft - Kölner Flüchtlingszentrum
(2. Etage)
Turmstraße 3-5
50733 Köln

This is a support service provided by:

When can you do that?

when can you call
Monday: 10:00 a.m. – 12:00 p.m
Tuesday: 12:00 p.m. – 2:00 p.m
Thursday: 10:00 a.m. – 12:00 p.m

Entry last modified on 22.12.2022