Advice for people who are in special need of protection

for unaccompanied minor refugees, for pregnant refugees, for refugees

What's this about?

You can get help here if you are in special need of protection. For example, if you are a child and you here in Germany alone. Or if you are very sick or old. A staff member will help you. For example, if you need medical help. You will also get help if you are prgenant. And if you have experienced bad things. For example, torture or violence. You will also get a certificate to prove that you are in special need of protection.

The staff here know lots about these topics:

  • chronic conditions
  • need for protection
  • Psychological violence
  • Torture
  • Rape
  • Clothes and other things
  • Pregnancy and childbirth
  • sexualized violence
  • Physical violence

What do you have to do?

Go during the office hours. Or call them and make an appointment. Ask for an advising session in your language.


This is what the service provider calls this support service: Clearingstelle für besonders Schutzbedürftige

How can you get in touch?

  • Email:

Where can you get more information online?

What languages do they speak?

  • Arabic - عربي
  • Bosnian - bosanski
  • German - Deutsch
  • English
  • Italian - italiano
  • Kinyarwanda - kinyaRwanda
  • Kirundi
  • Swahili - Kiswahili
  • Kroatian - hrvatski
  • Kurdish - کوردی
  • Pashto - پښتو‎
  • Persian (Farsi) - فارسی
  • Polish - polski
  • Russian - русский
  • Serbian - српски
  • Somali - Soomaali
  • Spanish - español
  • Ukrainian - українська
  • Urdu - اردو

Where can you get this help?

Adenauerallee 10
20097 Hamburg

This is a support service provided by:

When can you do that?

Monday:
Tuesday:
Thursday:
Friday:

Entry last modified on 27.02.2019