Crisis support and day-to-day life in Germany advice – for refugees entitled to take part in integration courses

for refugees (12 – 27 years)

What's this about?

You can get advice here if you have questions about living in Germany. Or if you have worries and problems and are looking for help. You can ask a staff member your questions. Or talk to them about your problems. They will listen to you. And they will look for a solution together with you. They will also help you with questions about integration courses. And they'll tell you where you can get more help.

The staff here know lots about these topics:

  • citizenship
  • applications
  • Forms
  • Internship
  • Asylum and law
  • School
  • Learning German
  • Professional training
  • Addiction
  • Recognition of qualifications
  • Work
  • Public authorities
  • Right of residence
  • integration
  • family problems
  • Worries in everyday life

What do you have to do?

Go during the opening hours. Or call them and make an appointment.


This is what the service provider calls this support service: Jugendmigrationsdienst (JMD)

How can you get in touch?

  • Telephone: 030 62 60 82 11
    Email:

Where can you get more information online?

What languages do they speak?

  • German - Deutsch
  • English
  • Kurdish - کوردی
  • Russian - русский
  • Spanish - español
  • Turkish - Türkçe

Additional information

Where can you get this help?

Jugendberatungshaus Neukölln
(2. Etage)
Glasower Straße 18
12051 Berlin

This is a support service provided by:

When can you do that?

Monday:
Wednesday:

What do you need to know?
You can make an appointment for another day.

Entry last modified on 16.05.2019