Advice for people with problems or questions about life in Germany – for refugees entitled to take part in an integration course

for adult refugees (from 27 years of age)

What's this about?

You can get help here if you are having problems. Or if you have questions about life in Germany. You can ask the staff your questions. Or talk to them about your problems. They will listen to you. And they will try to find a solution with you. They will also help you with questions about an integration course. And tell you where you can get more help.

The staff here know lots about these topics:

  • citizenship
  • School
  • State assistance
  • Learning German
  • Recognition of qualifications
  • Work
  • personal problems
  • Right of residence
  • integration
  • family problems
  • Worries in everyday life
  • Family reunification

What do you have to do?

Call or write an e-mail and ask how you can get this help. You can ask for an interpreter who speaks your language.


This is what the service provider calls this support service: Migrationsberatung für erwachsene Zuwanderer (MBE)

How can you get in touch?

  • Telephone: 0221 98 57 76 22
    Email:

Where can you get more information online?

What languages do they speak?

  • German - Deutsch
  • more languages upon request

Additional information

Where can you get this help?

Caritas Zentrum Köln-Kalk
Fachdienst für Integration und Migration (FIM)
Bertramstraße 12-22
51103 Köln

This is a support service provided by:

Entry last modified on 30.07.2020